Looks like a bummer press day for Google Apps…
Still, a new study from Forrester Research suggests that Google’s progress will come gradually. For all the talk about discontent with Microsoft’s e-mail system, the users are generally not among them. In a survey of 2,001 information workers, only 10 percent of the people using Microsoft Outlook said they would be happy to have their e-mail switched.
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“People are not unhappy with what they have,” said Ted Schadler, an analyst at Forrester. “We’re not going to see a bottom-up, work force-led revolution in e-mail. It’s going to be incremental.”
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